Last updated: 12/09/2023
Prime Pack, accessible at [primepackdxb.com], is committed to safeguarding your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website and services. By accessing or using our services, you consent to the practices outlined in this policy.
1. Information We Collect
We may collect various types of information from you, including:
- Personal Information: This includes your name, email address, phone number, billing and shipping addresses, and payment information when you make a purchase. We may also collect account login credentials if you create an account with us.
- Order Information: We collect information related to your orders, such as the products you purchase, transaction details, and order history.
- Usage Data: We automatically collect information about how you interact with our website, including your IP address, device information, browser type, and cookies.
- Wishlist Data: If you use the TI WooCommerce Wishlist plugin, we may collect and store your wishlist information to enhance your shopping experience.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To process and fulfill orders, including order confirmation, shipping, and customer support.
- To personalize your experience by showing you relevant products, offers, and recommendations.
- To improve our website’s functionality, performance, and user experience.
- To communicate with you through emails, newsletters, and updates about products, promotions, and offers. You can opt out of these communications at any time.
3. Sharing Your Information
We may share your personal information with third parties in the following circumstances:
- With trusted service providers who assist us in running our website and business operations. These third parties are contractually obligated to protect your information.
- When required by law or to protect our rights, property, or safety, or the rights, property, or safety of others.
4. Security
We take security seriously and employ reasonable safeguards to protect your personal information. However, no data transmission over the internet is completely secure. We encourage you to take steps to protect your own data, such as choosing strong passwords and logging out of your account after use.
5. Your Choices
You can exercise the following rights regarding your personal information:
- Access: You have the right to request access to your personal information held by us.
- Correction: You can update or correct your personal information by accessing your account settings.
- Deletion: You can request the deletion of your personal information unless we have a legal obligation to retain it.
- Opt-out: You can opt out of marketing communications by following the instructions in our emails or by contacting us.
6. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect or maintain personal information from children.
7. Changes to this Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices. When we do, we will update the “Last updated” date at the top of this page. We encourage you to review this policy regularly.
8. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at generalinfo@primepackdxb.com
By using our website and services, you agree to the terms and conditions outlined in this Privacy Policy.